{"id":5912,"date":"2024-06-19T10:20:11","date_gmt":"2024-06-19T14:20:11","guid":{"rendered":"https:\/\/bhppayment.com\/?page_id=5912"},"modified":"2024-08-01T13:25:48","modified_gmt":"2024-08-01T17:25:48","slug":"bhp-faq","status":"publish","type":"page","link":"https:\/\/bhppayment.com\/fr\/bhp-faq\/","title":{"rendered":"BHP – FAQ"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t\t\t
\n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Questions Fr\u00e9quemment Pos\u00e9es \u00e0 Propos du
le traitement des paiements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n
\n
Comment calculons-nous les frais pour nos clients ?<\/span><\/i><\/span><\/i><\/span><\/div>

Chez BHP, nous adoptons la strat\u00e9gie de tarification \u00ab Co\u00fbt Plus \u00bb, reconnue pour sa transparence et son honn\u00eatet\u00e9. Nos charges comprennent le co\u00fbt qui nous est impos\u00e9 par Mastercard, Visa et les banques, en plus de nos frais de traitement constants pour les services personnalis\u00e9s que nous fournissons. Aucun frais cach\u00e9 n'est inclus.<\/p><\/div>\n <\/div>

\n
Un autre agent m'a propos\u00e9 un taux fixe de 1,5 %. Pouvez-vous \u00e9galer cela ?<\/span><\/i><\/span><\/i><\/span><\/div>

Lorsqu'il s'agit de taux fixes, il est crucial de se rappeler que les taux durables doivent couvrir les co\u00fbts de traitement. Tandis que certaines entreprises comme Square ou PayPal proposent effectivement un tarif forfaitaire, ce taux est g\u00e9n\u00e9ralement d'environ 2,75 %, con\u00e7u pour couvrir tout co\u00fbt potentiel d'interchange de carte. Une offre de 1,5 % pour toutes les transactions est significativement en dessous du co\u00fbt moyen d'interchange de l'industrie et pourrait indiquer une d\u00e9sinformation ou des tactiques de vente mal orient\u00e9es, menant souvent \u00e0 des contrats \u00e0 long terme avec des frais de p\u00e9nalit\u00e9 importants pour r\u00e9siliation anticip\u00e9e.<\/p><\/div>\n <\/div>

\n
En quoi le service personnalis\u00e9 de BHP se distingue-t-il des autres entreprises ?<\/span><\/i><\/span><\/i><\/span><\/div>

BHP se distingue par son engagement envers les services apr\u00e8s int\u00e9gration. Contrairement aux concurrents qui vous dirigent vers des centres d'appel de service client g\u00e9n\u00e9riques, nous vous mettons en relation avec un gestionnaire de compte d\u00e9di\u00e9 qui peut vous assister directement par appel, SMS ou email. Cela garantit que toutes vos questions sont trait\u00e9es rapidement et que vous \u00eates bien \u00e9quip\u00e9 pour accepter les paiements.<\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n
\n
Combien de temps faut-il pour que je re\u00e7oive les d\u00e9p\u00f4ts de mes transactions ?<\/span><\/i><\/span><\/i><\/span><\/div>

Vous pouvez vous attendre \u00e0 voir vos fonds d\u00e8s le lendemain ouvrable avec BHP. Nous comprenons l'importance de la tr\u00e9sorerie pour votre entreprise et nous nous effor\u00e7ons de traiter vos transactions aussi rapidement que possible.<\/p><\/div>\n <\/div>

\n
\"Offrez-vous un soutien pour les litiges de r\u00e9trofacturation ?\"<\/span><\/i><\/span><\/i><\/span><\/div>

\"Oui, nous offrons une assistance compl\u00e8te dans le processus de litige de r\u00e9trofacturation. Nous nous assurons que nos clients comprennent pourquoi les r\u00e9trofacturations se produisent et les aidons \u00e0 r\u00e9cup\u00e9rer leurs fonds de mani\u00e8re efficace. Nous croyons que la sensibilisation et le soutien proactif peuvent prot\u00e9ger nos clients contre les pertes inutiles associ\u00e9es aux r\u00e9trofacturations.\"<\/p><\/div>\n <\/div>

\n
\"Est-ce que je dois signer un contrat pour utiliser vos services ?\" <\/span><\/i><\/span><\/i><\/span><\/div>

Chez BHP, nous accordons de l'importance \u00e0 la libert\u00e9 de nos clients. Nous ne croyons pas \u00e0 pi\u00e9ger les clients dans des contrats \u00e0 long terme avec des p\u00e9nalit\u00e9s \u00e9lev\u00e9es. Au lieu de cela, nous nous effor\u00e7ons de construire un partenariat mutuel o\u00f9 vous choisissez de rester avec nous par satisfaction de notre service. Pour les clients qui optent pour la location de terminaux de paiement, un contrat s\u00e9par\u00e9 avec la soci\u00e9t\u00e9 de location sera \u00e9tabli, ce qui est clairement expliqu\u00e9 par nos gestionnaires de compte.<\/p><\/div>\n <\/div>

\n
Comment les services de BHP peuvent-ils s'int\u00e9grer \u00e0 mon point de vente (POS) ou ma plateforme de commerce \u00e9lectronique existante ?<\/span><\/i><\/span><\/i><\/span><\/div>

BHP propose une large gamme d'options d'int\u00e9gration avec diff\u00e9rents syst\u00e8mes de POS dans les secteurs de la restauration et du commerce de d\u00e9tail. Nous vous conseillons de nous contacter avec les d\u00e9tails de votre syst\u00e8me de POS actuel afin que nous puissions vous guider sur les meilleures strat\u00e9gies d'int\u00e9gration possibles.<\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ Frequently Asked Questions About Payment Processing How do we calculate the charges for our clients? At BHP, we adopt the ‘Cost Plus’ pricing strategy, recognized for its transparency and honesty. Our charges consist of the cost levied on us by Mastercard, Visa, and the banks, plus our constant processing fees for the personalized services […]<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-5912","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently Asked Questions | BHP Payment FAQs<\/title>\n<meta name=\"description\" content=\"Find answers to common questions about BHP Payment's solutions, support, and services. Get the information you need quickly and easily.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhppayment.com\/fr\/bhp-faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions | BHP Payment FAQs\" \/>\n<meta property=\"og:description\" content=\"Find answers to common questions about BHP Payment's solutions, support, and services. Get the information you need quickly and easily.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhppayment.com\/fr\/bhp-faq\/\" \/>\n<meta property=\"og:site_name\" content=\"BHP payment\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BHPpayment\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-01T17:25:48+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bhppayment.com\/bhp-faq\/\",\"url\":\"https:\/\/bhppayment.com\/bhp-faq\/\",\"name\":\"Frequently Asked Questions | BHP Payment FAQs\",\"isPartOf\":{\"@id\":\"https:\/\/bhppayment.com\/#website\"},\"datePublished\":\"2024-06-19T14:20:11+00:00\",\"dateModified\":\"2024-08-01T17:25:48+00:00\",\"description\":\"Find answers to common questions about BHP Payment's solutions, support, and services. Get the information you need quickly and easily.\",\"breadcrumb\":{\"@id\":\"https:\/\/bhppayment.com\/bhp-faq\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/bhppayment.com\/bhp-faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/bhppayment.com\/bhp-faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/bhppayment.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"BHP – FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/bhppayment.com\/#website\",\"url\":\"https:\/\/bhppayment.com\/\",\"name\":\"BHP Payment\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/bhppayment.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/bhppayment.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/bhppayment.com\/#organization\",\"name\":\"BHP Payment\",\"url\":\"https:\/\/bhppayment.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/bhppayment.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/bhppayment.com\/wp-content\/uploads\/2023\/08\/cropped-ProfileImage.jpg\",\"contentUrl\":\"https:\/\/bhppayment.com\/wp-content\/uploads\/2023\/08\/cropped-ProfileImage.jpg\",\"width\":814,\"height\":437,\"caption\":\"BHP Payment\"},\"image\":{\"@id\":\"https:\/\/bhppayment.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/BHPpayment\/\",\"https:\/\/www.instagram.com\/bhppayment\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions | BHP Payment FAQs","description":"Find answers to common questions about BHP Payment's solutions, support, and services. Get the information you need quickly and easily.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bhppayment.com\/fr\/bhp-faq\/","og_locale":"fr_CA","og_type":"article","og_title":"Frequently Asked Questions | BHP Payment FAQs","og_description":"Find answers to common questions about BHP Payment's solutions, support, and services. Get the information you need quickly and easily.","og_url":"https:\/\/bhppayment.com\/fr\/bhp-faq\/","og_site_name":"BHP payment","article_publisher":"https:\/\/www.facebook.com\/BHPpayment\/","article_modified_time":"2024-08-01T17:25:48+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimation du temps de lecture":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bhppayment.com\/bhp-faq\/","url":"https:\/\/bhppayment.com\/bhp-faq\/","name":"Frequently Asked Questions | BHP Payment FAQs","isPartOf":{"@id":"https:\/\/bhppayment.com\/#website"},"datePublished":"2024-06-19T14:20:11+00:00","dateModified":"2024-08-01T17:25:48+00:00","description":"Find answers to common questions about BHP Payment's solutions, support, and services. Get the information you need quickly and easily.","breadcrumb":{"@id":"https:\/\/bhppayment.com\/bhp-faq\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bhppayment.com\/bhp-faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/bhppayment.com\/bhp-faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bhppayment.com\/"},{"@type":"ListItem","position":2,"name":"BHP – FAQ"}]},{"@type":"WebSite","@id":"https:\/\/bhppayment.com\/#website","url":"https:\/\/bhppayment.com\/","name":"BHP Payment","description":"","publisher":{"@id":"https:\/\/bhppayment.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bhppayment.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/bhppayment.com\/#organization","name":"BHP Payment","url":"https:\/\/bhppayment.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/bhppayment.com\/#\/schema\/logo\/image\/","url":"https:\/\/bhppayment.com\/wp-content\/uploads\/2023\/08\/cropped-ProfileImage.jpg","contentUrl":"https:\/\/bhppayment.com\/wp-content\/uploads\/2023\/08\/cropped-ProfileImage.jpg","width":814,"height":437,"caption":"BHP Payment"},"image":{"@id":"https:\/\/bhppayment.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/BHPpayment\/","https:\/\/www.instagram.com\/bhppayment\/"]}]}},"_links":{"self":[{"href":"https:\/\/bhppayment.com\/fr\/wp-json\/wp\/v2\/pages\/5912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bhppayment.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bhppayment.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bhppayment.com\/fr\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/bhppayment.com\/fr\/wp-json\/wp\/v2\/comments?post=5912"}],"version-history":[{"count":0,"href":"https:\/\/bhppayment.com\/fr\/wp-json\/wp\/v2\/pages\/5912\/revisions"}],"wp:attachment":[{"href":"https:\/\/bhppayment.com\/fr\/wp-json\/wp\/v2\/media?parent=5912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}