At BHP, we adopt the ‘Cost Plus’ pricing strategy, recognized for its transparency and honesty. Our charges consist of the cost levied on us by Mastercard, Visa, and the banks, plus our constant processing fees for the personalized services we provide. No hidden fees are included.
When it comes to fixed rates, it’s crucial to remember that sustainable rates must cover the costs of processing. While some companies like Square or PayPal do offer a flat rate, this rate is usually around 2.75%, which is designed to cover any potential card interchange costs. An offer of 1.5% for all transactions is significantly below the industry’s average interchange cost and could indicate misinformation or misguided sales tactics, often leading to long-term contracts with substantial penalty fees for early termination.
BHP distinguishes itself through its commitment to post-onboarding services. Unlike competitors who direct you to generic customer service call centers, we connect you with a dedicated account manager who can assist you directly via call, text, or email. This ensures all your queries are promptly addressed and that you are well-equipped to accept payments.
You can expect to see your funds as soon as the next business day with BHP. We understand the importance of cash flow for your business and strive to process your transactions as swiftly as possible.
Yes, we provide comprehensive assistance in the chargeback process. We make sure our clients understand why chargebacks occur and help them retrieve their funds effectively. We believe that awareness and proactive support can protect our clients from unnecessary losses associated with chargebacks.
At BHP, we value our customers’ freedom. We don’t believe in trapping customers in long-term contracts with hefty penalties. Instead, we strive to build a mutual partnership where you choose to stay with us out of satisfaction with our service. For customers who opt for leasing payment terminals, a separate contract with the leasing company will be established, which is clearly explained by our account managers.
BHP offers a wide variety of integration options with different POS systems across both the restaurant and retail industries. We advise you to contact us with details of your current POS system so we can guide you on the best possible integration strategies.
111 Chabanel O Suite 502 Montreal, H2N 1C8
BHPpayment is a registered agent of First Data Canada Ltd. ©2019 First Data Corporation. All rights reserved. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. First Data Canada Ltd. is a registered ISO/MSP of Wells Fargo Bank, N.A., Canadian Branch, Toronto, ON, Canada.
